Banco BBVA

You have to give a contribution for the use of the parking lot. Late one hour clock e. Clear three checks. A lady went to the desk and they did not tell her that her monitor to see her number was another and later they rudely told her that it had already happened, although they did attend. They are rude and answer very sharply

I want to express my displeasure for the attention provided by Mrs. Alicia Marroquín of the Santo Domingo branch, in San Nicolás de los Garza N.L. Arrogant in his treatment and rude. Years of attending that Branch and they had never treated me that way. I have an account with BBVA Bancomer that gives me preferential treatment, which I do not demand, because the people who serve there are very pleasant and respectful, now Mrs. Sandra Marroquin has become the exception.

I have my BBVA payroll card and I went to this branch and the manager helped me because the other advisors were busy, because she treated me poorly. I wanted to upgrade my payroll account and she told me that the procedure could not be done, only that I purchased a service with them, car or home insurance, etc... Bad service. Now I find out on the BBVA portal that my account can be upgraded at no cost...:

The excellent ATM area, especially the ATMs to make deposits or pay for services; service 24 hours/365 days. The bank area has good service and mobility.

Very good branch, it has 2 very useful practices to make payments without having to wait in long lines to go to the till, and if you need to make an important movement or something other than a deposit, there is no longer a line for the same reason that everyone already makes their deposits and Payments in the practicajas, even when I need to deposit in another bank, I prefer to deposit in this place and then make a transfer through the mobile app, the practicajas are highly recommended and they correctly count your money without problems. excellent bank